Shipping Options

Temporary terms and conditions of use due to Coronavirus disease (COVID-19) Pandemic & national state of disaster:

Level 5:

Due to the fact that we are under a nation-wide lockdown we are only able to ship out orders to registered essential service providers. This means you are a registered entity with the CIPC and have been issued an essential services certificate by them. If you are a qualifying essential service provider and wish to place an order please follow the below steps:

  • Place your order online and make payment either via EFT or Credit card.
  • Fill out this form with all the required information: https://forms.gle/8ZydYkgkKQsjeSSt5
  • If your application and order is successful you will receive a notification that your order is being processed.

Please note that in addition to the above mentioned we are only accepting online orders to be shipped to your door. We are also unable to guarantee any delivery nor accurately forecast processing and delivery times as these are unprecedented conditions.

Orders that are placed before or during this period which do not qualify as essential orders, will be processed and shipped at such time that the lockdown restrictions are relaxed to allow so.

The DIYElectronics team will be working remotely during the lockdown period and we aim to make as many of our typical services available as possible. Our website will be fully operational and we will be working hard to process all essential orders that are placed during this time, our support team will also be available to assist with any technical support as well as our telephonic admin team for relevant queries during this time.

Level 4:

Under level 4 lockdown regulations, we are now able to ship all qualifying products. In order to do so in a safe manner, we are operating with a skeleton staff and are taking strict hygiene precautions in line with the World Health Organisation (WHO) and South African Government guidelines. All orders will be delivered using a contactless delivery system and no collections will be allowed as per our level 5 terms above.

*Please expect some delays in shipping of your orders due to the fact that we are having to implement new strict COVID-19 workplace regulations and are only able to operate with a skeleton staff. 

 

Please note the above terms supersede our standard delivery options below.

Pick-Up In Store: 

Place your order online and collect at our store. Over the counter sales are possible but you will be requested to make use of our in store POS system to place your order with the aid of one of our friendly team members. This will help us keep track of your purchases and enable us to give you quality after sales support.

Standard Economy Courier (2-3 working days): 

We offer this service as FREE Shipping on all online orders above R1000! R69 flat rate charge on orders under R1000 nationwide (South Africa only).

Priority Express Courier (overnight - working days only): 

Our premium courier service. Flat rate of R195 for packages up to 2kg. R180 will be charged for each additional 2kgs thereafter. Please note that overnight shipping cannot be ensured to destinations which are not within Major City Centers, orders to outlying areas may only be delivered in 1-3 days.

International Orders: 

Please note that all international orders that are placed outside of South Africa do not qualify for the above shipping rates. Please kindly send an email to [email protected] with your exact delivery details and we will get back to you with a price and expected time frame for delivery of your parcel. 

Please note we do not traditionally do postnet deliveries and should you require one we are only able to dispatch once a week on a Wednesday.

Major City Centers:

Durban/PMB area, North and South Coast

Estcourt, Mooi River, Rosetta, New Hanover, Albert Falls, Dalton, Wartburg, Greytown

Pretoria, Johannesburg, Harrismith, Bloemfontein, Klerksdorp, Randfontein, Westonaria, Vaal, Witbank, Nelspruit, Polokwane, Rustenburg

Cape Town, Paarl , Stellenbosch, Mossel Bay, George, Plettenberg Bay, Port Elizabeth, East London