Want to know why:
As of 10 October 2016 we have moved to a new online store platform. The new platform allows us to provide you with a better, faster and more efficient service! All customer information and orders have been ported over to this new platform and you will still be able to view your previous orders. One issue however is the user passwords, we do not store your passwords in plaintext but rather only in an encrypted format. Due to this security there is an incompatibility between the old platform and new platform, as such you will simply need to reset your password using the email address you registered with to recover your account.
If you have any questions or concerns, please contact us on email@example.com